FREQUENTLY ASKED QUESTIONS

What will my Little Astronaut receive with the SpaceMail Pal subscription?
There are three subscription options. The Space Trainee Plan includes 1 postcard a month, mailed once a month. The Space Cadet Plan includes 2 postcards per month, mailed every other week. The Space Explorer Plan includes 4 postcards per month, mailed weekly. Our Command Center launches missions on Fridays. You can expect to receive your SpaceMail 2-4 days after shipment.
Select a subscription here.


What is the recommended age range?
Our Flight School is open to Little Astronauts ages 4-11.


 Can I give SpaceMail Pal as a gift to a Little Astronaut outside of my household?
Absolutely! At checkout, just fill in the child's name and address under Shipping Address. Check the box next to "This is a gift" and you're ready for liftoff. All plans are month-to-month with optional auto-renewal. Gifted kids will receive their first postcard 2-4 days after the Friday following your purchase. Give the gift of mail-time magic and cosmic curiosity and become a space hero to the young learners in your life. 


How do I change the credit card, shipping address, name, etc.?
You can manage all of your subscription details by logging into your account. Still need help? Contact us directly at hello@spacemailpal.com. You’ll like us. We’re awesome.


When will I be billed?
You will be billed upon sign-up and then on the 1st of the month in recurring payments.


Can I skip a postcard?
Yes, you can pause your subscription on your account page. Safe travels and happy returns!


How do I cancel my membership?
Astronaut Neil and Robot Sally will miss you! Don’t worry. You can cancel or resubscribe anytime. Log into your account to manage your subscription.


Do you ship outside of the U.S.?
Sadly, no. Maybe one day! Let us know if you live outside of the U.S. and wish you could enlist in our Space Program: hello@spacemailpal.com


What is the recommended age range?
Our Flight School is open to Little Astronauts ages 4-11.


Can I give SpaceMail Pal as a gift to a Little Astronaut outside of my household?
Absolutely! At checkout, just fill in the child's name and address under Shipping Address. Check the box next to "This is a gift" and you're ready for liftoff. All plans are month-to-month with optional auto-renewal. Gifted kids will receive their first postcard 2-4 days after the 1st Friday of the month. Give the gift of mail-time magic and cosmic curiosity and become a space hero to the young learners in your life.


Do you have an affiliate program?
Yes, you may join at Spacemail Pal Affiliate Program


Are you ready to subscribe to SpaceMail Pal?